Aug 4, 2026Process
United Airlines updated experience
Sketching in front of stakeholders cut our review loop in half. The lesson: low fidelity invites edits, high fidelity invites applause.
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A notebook on experiences and on amplifying belonging.
Notes on user-centric experience design, visual design, and research. Each entry is a lesson learned from real practice: research that changes minds, color systems that hold up, and layouts that breathe while being mindful of accessibility.
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5 posts
Jul 22, 2026ColorBuilding a palette that survives dark mode
Anchoring every hue to a lightness scale before picking chroma kept contrast ratios intact across both themes without a single manual override.
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Jul 9, 2026ResearchWhat 40 sticky notes taught me about scope
Affinity mapping surfaced three real problems hiding behind eleven feature requests. Clustering first, naming second — never the reverse.
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Jun 28, 2026ResearchUsability testing on a kitchen table
Five sessions in ordinary rooms beat a lab study on budget and honesty. People behave differently when the chair is their own.
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Jun 12, 2026TypographyType scales that stop fighting the grid
Rounding a modular scale to the baseline rhythm removed the pixel-nudging phase entirely and made handoff notes almost unnecessary.
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May 30, 2026LayoutWhitespace as a hierarchy tool
Instead of adding weight to emphasise, we removed density around it. Comprehension scores rose while the component count dropped.
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Betty Davis
Betty is a UX designer with 7+ years of dedicated UX experience and 15 years across enterprise, bringing outcome focus and problem framing to user and business challenges. She's a design system contributor and accessibility advocate who finds her purpose creating delightful experiences people are eager to return to. This blog is her working notebook: lessons from the field, visual experiments, and a systems-level take on the UX practice.
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